English Arabic Armenian Azerbaijani Chinese (Simplified) Chinese (Traditional) Czech Danish Dutch Estonian Filipino Finnish French Galician Georgian German Greek Hindi Hungarian Icelandic Indonesian Italian Japanese Korean Latvian Lithuanian Malay Maltese Norwegian Persian Polish Portuguese Russian Slovak Slovenian Spanish Swedish Thai Turkish Ukrainian Vietnamese

Ethiopian launches SMS for cargo

PRESS RELEASE

November 25, 2014: Ethiopian Airlines, the largest and most profitable airline in Africa, is pleased to announce the commencement of Mobile Short Message Service (SMS) information system for easy access to flight information and cargo tracking for customers starting November 21, 2014.

The service will make it easier than ever for Ethiopian customers to check flight status and cargo shipment information by sending a mobile short code SMS text to 8611 messaging number. The new customer service will empower our valued customers to get instant information while they are on the road. This is part of a big project called "Mobility" which will enable customers to conduct full transaction with Ethiopian Airlines from online booking, ticket purchases, check in and seat selection and so on with their mobile phone.

The service will allow Ethiopian customer to check flight availability, departure/arrival time, flight status and cargo shipment tracking information instantly. Persons welcoming passengers on Ethiopian flights can now check the exact arrival time of expected flights with simply texting 8611 with "f" followed by the flight number or "r" followed by the route they are expecting.

At the same time, cargo customers may track the whereabouts of their shipment by texting "c" followed by their Air Way Bill number of shipment without the need to come to Ethiopian Airlines Cargo terminal prior to the arrival of the shipment. Guideline for using the system can also be obtained by texting "i" or "help" or visiting our social media sites on www.facebook.com/Ethiopianairlines or www.twitter.com/flyethiopian

Chief Executive Officer of Ethiopian Airlines, Tewolde Gebremariam, said: "Ethiopian is first and foremost a customer service organization. We are continuously looking at ways and means of availing to our customers the best possible travel experience both on the ground and on-board. In today's digital era, customers want to have access to real-time and personalized information at the tip of their fingers using mobile devices. The launching of this SMS service is only the beginning of a grandiose plan to use a new system called "Mobility" which is mobile digital channels for enhancing customer experience."

More News

Written on 21/04/2017, 15:35
walmart-launches-gigaton-elimination-goalBENTONVILLE, AR: April 20, 2017. Walmart has launched 'Project Gigaton' to encourage its suppliers to help eliminate one billion tonnes of greenhouse gas...
Written on 20/04/2017, 19:00
samskip-grows-perishables-businessROTTERDAM: April 20, 2017. Samskip is to acquire New Jersey-based freight forwarder Rimar Consultants to expand the perishables business of its U.S....
Written on 19/04/2017, 21:26
airbus-to-trial-autonomous-drone-with-singapore-postSINGAPORE: April 18, 2017. Airbus Helicopters and Singapore Post (SingPost) are to begin trials of the Airbus Skyways drone project at the National...
Written on 18/04/2017, 21:39
niledutch-uses-ai-for-predictive-logisticsSAN FRANCISCO/ROTTERDAM. April 18, 2017. Africa box carrier and breakbulk specialist NileDutch is to use ClearMetal AI and predictive logistics technology...
Written on 18/04/2017, 18:29
united-airlines-arrives-at-watershed-momentCHICAGO: April 17, 2017. United Airlines has reported a 69.3 percent drop in net income to US$96 million for the first quarter of 2017, on a 2.7 percent...
Written on 18/04/2017, 17:54
teamsters-reach-new-airline-agreementsPURCHASE, NY: April 17, 2017. Teamsters union flight dispatchers at Atlas Air and Polar Air Cargo have voted to extend their contract with the two...
Written on 13/04/2017, 14:25
not-your-usual-award-ceremonyAMSTERDAM: April 12, 2017. The Royal Schiphol Group has recognized its business partners who have distinguished themselves through innovative business...
Written on 12/04/2017, 20:51
deutsche-post-doubles-electric-mail-fleetBONN: April 11, 2017. Deutsche Post DHL is to expand production of its StreetScooter postal service electric van from 10,000 to 20,000 units in response...
Written on 12/04/2017, 19:07
delta-cargo-weathers-2017-first-quarterATLANTA: April 12, 2017. Delta Air Lines has reported a 36 percent fall in net income to US$603 million for the first quarter of 2017 compared to the...
Written on 11/04/2017, 20:50
russia-to-begin-all-weather-lng-shipping-via-northern-sea-routeSABETTA, Russia: April 11, 2017. The world's first ice-breaking LNG tanker, named after former Total head Christophe de Margerie, has berthed at Russia's...
Written on 11/04/2017, 20:48
first-uk-export-train-leaves-london-for-chinaLONDON: April 10, 2017. The first ever container train from the UK to China has left DP World's London Gateway port pulled by DB Cargo with British...
Written on 11/04/2017, 20:42
antonov-compresses-shipment-to-incheonLONDON, STANSTED: April 11, 2017. Antonov Airlines has delivered three compressors wieghing 23 tonnes each on an AN-124 aircraft from London Stansted to...
Written on 11/04/2017, 20:23
turkish-cargo-rewards-loyal-customersISTANBUL: April 10, 2017. Coincident with its move to larger offices in Hong Kong, Turkish Cargo has been recognizing its customers in the autonomous...
Written on 06/04/2017, 22:55
air-asia-to-launch-vietnam-airlineKUALA LUMPUR: April 06, 2017. Air Asia is to launch a low-cost carrier in Vietnam together with local shareholders Gumin Company, Tran Trong Kien, and the...
Written on 06/04/2017, 22:40
pos-malaysia-adds-tigers-at-kuala-lumpurHONG KONG: April 05, 2017. Supply chain specialist Tigers Ltd has signed a cooperation agreement with national postal provider Pos Malaysia to manage its...
Written on 04/04/2017, 15:53
saudi-arabia-joins-antonov-test-flightsKYIV, Ukraine: April 04, 2017: Antonov Airlines has begun a test flight program for a new AN-132D multipurpose aircraft destined for use in Saudi...
Written on 04/04/2017, 15:26
ups-launches-saturday-serviceATLANTA/ARLINGTON, TX: April 04, 2017. UPS has launched a Saturday ground pick-up and delivery service in the U.S. that is expected to create over 6,000...
Written on 04/04/2017, 14:24
new-perishables-service-from-emiratesDUBAI: April 03, 2017. Emirates SkyCargo has launched Emirates SkyFresh for the shipment of fresh consumables and perishables. The airline said the new...
Written on 03/04/2017, 17:20
qatar-airways-begins-a330-freighter-to-phnom-penhDOHA: April 03, 2017. Qatar Airways has begun a weekly A330 freighter service to Phnom Penh, Cambodia. The majority of the uplift will be garments -...
Written on 30/03/2017, 22:32
miami-favors-environment-over-fossil-fuelMIAMI: March 30, 2017. A day after Donald Trump signed his latest executive order to roll back the Clean Power Act in favor of fossil fuels, Airports...

- powered by Quickchilli.com -