June 29, 2015: The air cargo industry witnessed a defining moment when Lufthansa Cargo went live with IBS' iCargo IT solution at 120 stations in its network, including the three hubs - Vienna, Munich and Frankfurt.
The iCargo system will be operated by around 4,500 Lufthansa Cargo users across the world and will support the global cargo operations of Lufthansa Cargo to over 300 destinations spread across 100 countries.
The IT modernization project - a key component of the Lufthansa Cargo 2020 strategy - replaces several key business IT systems with a single platform integrating all the participants of the transport chain. This will provide intelligent support of core processes and seamless information flow ensuring business agility and serve as a catalyst for future innovations.
The new platform will enable Lufthansa Cargo to push the envelop on industry initiatives such as e-Freight adoption and digitization of the business.
IBS' iCargo solution was selected by Lufthansa Cargo, one of the largest cargo carriers in the world, to manage the airlines entire cargo movement worldwide. The airline had assessed over 400 solution providers after an intense selection process that lasted over 18 months before selecting IBS as the partner for their IT modernization project.
"IBS has had the best offering in the industry and our decision to jointly execute the project has verified to be the very best. The commitment of the IBS team is as extraordinary as the seamless collaboration with the offshore team, both being paramount for the overall project success.
"iCargo has proven to be the right product regardless of station or hub size and delivered countless value driving functionalities. Our Lufthansa Cargo 2020 strategy has further materialized. The modernized IT platform from now onwards acts a lever - enabling us to efficiently introduce innovation and continuously the best products for our customers," explained Dr. Karl-Rudolf Rupprecht, Member of the Executive Board of Lufthansa Cargo.