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DHL opens second innovation center

DHL innovationSINGAPORE: December 09, 2015. DHL has opened an Asia Pacific Innovation Center (APIC) to develop supply chain solutions for the region.

Launched with the support of the Singapore Economic Development Board (EDB), DHL said its APIC – the first outside Germany - would showcase futuristic technologies including augmented reality "smart glasses" for warehouse assembly-lines and product picking; drones for delivery of time-critical goods like medicines; Maintenance on Demand (MoDe) vehicles that use machine-to-machine (M2M) sensors to boost vehicle uptime by 30 percent; and driverless shuttles for faster, more efficient transportation.

DHL's chief commercial officer Bill Meahl said new technologies, processes and products would be required in order to generate an expected 30 percent of the company's global revenue from emerging markets by 2020.

Pang Mei Yee, vice president, Innovation, Solution Delivery & Service Management, Asia Pacific, DHL added: "APIC is an integral part of our ambition to be at the forefront of innovation in logistics. Besides providing a platform for research, experimentation and exchange of best practices, we hope to yield many customer-centric innovations that will add to our customers' success."

Besides showcasing the latest in logistics trends and innovative solutions, APIC will serve as a regional platform for collaborative innovation between the company and its customers, industry partners, and independent experts.

In a related move, DHL Global Forwarding is offering life sciences and healthcare industry customers an iOS/Android downloadable app to access its cold chain tracking and management platform LifeTrack.

Once logged in, the app shows shipment details including routing, movement milestones and potential interventions. Upon completion of key logistical events or detection of potential irregularities, DHL said the app tells the user and also provides details of any remedial action.

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