October 23, 2014: Jettainer, the world's leading service partner for outsourced ULD management, continues to expand its presence in America and has now set up Jettainer Americas Inc., based in the state of Delaware. Just last month, Jettainer took over the global management and maintenance of containers and pallets on behalf of American Airlines.
New branches will be opened in central locations in the United States as part of the expansion. This will include a presence at Dallas/Fort Worth, the largest hub of new customer American Airlines, which, after the recent acquisition of US Airways, is now the largest airline in the world. Jettainer has already been managing US Airways' loading equipment – so-called Unit Load Devices (ULDs) – since 2005. The new offices will also be in Miami, New York, Chicago and Los Angeles.
"The American continent is one of the most important growth markets for us. That's why we are investing in our on-site presence. We are aiming to expand our market leadership with highly innovative services," says Carsten Hernig, Managing Director of Jettainer GmbH.
With the expansion of the site network, Jettainer will also introduce the new "Ground Operation Supervisor Concept" in America. For customers, this means that a central interface – a supervisor – will be created at each location to manage all coordination with the airline's ground services. This will further streamline processes and accelerate clearance on the ground.
For the rapid and accurate logging of the ULD movements at both hubs and the customer's main international locations, Jettainer has also developed the "JettApp" application, which is now available in the USA as well. This will make the management of container fleets as a whole more efficient.
"As a service provider in the highly competitive aviation market, our aim is to assure airlines of our high level of service in the long term through constant innovation. That's why we continually work together with our customers on new ways to improve processes," says Martin Kraemer, Head of Marketing & PR at Jettainer.