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Singapore Post opens eCommerce hub

SINGAPORE: November 01, 2016. Singapore Post has made its largest investment in eCommerce with the opening of a S$182 million Regional eCommerce Logistics Hub in the country.

The 553,000 sq. ft facility incorporates 150 loading bays, a fully automated parcel sorting facility with a capacity of up to 100,000 parcels a day, automated warehouse, and end-to-end sorting, shipping and returns management capabilities for faster order fulfillment.

According to the company the result is an integrated end-to-end process from the eCommerce front-end platform to delivery.

SingPost eCommerce Logistics Hub"Given the strong growth of eCommerce in Southeast Asia, the launch of SingPost's facility will further support its local and overseas growth. This will also enhance Singapore's capabilities in fulfillment and facilitate more regional eCommerce trade flows," said Chua Taik Him, deputy CEO of International Enterprise Singapore.

SingPost customer Sephora Asia commented: "With their new eCommerce Log Hub and great solutions like POPStations, we recognize that SingPost is propelling the eCommerce industry forward. We have found SingPost's professionals to be very conscious of accuracy, cost and service quality."

Simon Israel, SingPost's chairman added: "Everything in this building is scalable, which means we can keep upgrading it to meet the needs of the future.

"With the Regional eCommerce Logistics Hub, our POPStation network and our investments into technologies for new postal and logistics solutions, we are prepared for a sustainable future of car-lite cities and the sharing economy. SingPost is therefore able to shape and play a broader role in how urban logistics is done in Singapore," he explained.

In a related move, the mail company has also launched a 'Centre of Innovation' to carry out research into new logistics and postal services and products.

Some initiatives include the innovation of last mile delivery options through building the next generation of POP Stations and experimenting with drone delivery across the island state; enhancements to its eCommerce logistics platform; providing a seamless omni-channel experience for kiosk and digital postal office; and combining the online and offline world of retail shopping for the SingPost mall.

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