BEIJING: February 02, 2016. China's online sales company JD.com (Jingdong mall) has appointed DHL as a preferred supplier for its International Business Group, which focuses on consumers in markets outside China.
In return, JD.com (reportedly testing drone technology), will have access to a suite of logistics solutions across all DHL business units under its 'Fast Growing Enterprises' initiative.
Currently providing JD.com international express services between China and France, DHL will add air, ocean and road freight; warehousing; parcel delivery; e-commerce services; and fulfillment distribution centers in key regions internationally.
DHL will also support the design and development of JD.com's expanding global supply chain network. Alfred Goh, global head of Fast Growing Enterprises explained: "Through our collaboration with JD.com, we will be able to gain better insights into the intricate requirements of online retailers spanning cross-border shipping, facilitation services, and multichannel last-mile delivery."
Wu Dongming, CEO of DHL Express China said the company's 30 years of experience in the country makes it well-positioned to support the "evolving needs of China's online consumers [who] will require in-depth knowledge of international transport, warehouse, and distribution".
Victor Xu, president of JD.com's International Business Group added: "JD.com is setting the global standard for the ecommerce experience with our reputation for delivering high-quality products at amazingly fast speeds. Partnerships with global leaders such as DHL will further enhance the level of service we offer our customers and merchant partners throughout the world. The expansion of our partnerships with DHL will ensure we continue to strengthen our high standards of efficiency and convenience, even as we quickly scale up our cross-border ecommerce services."
Operating seven fulfillment centers and 166 warehouses in 44 cities, JD.Com says it has the largest fulfillment infrastructure of any e-commerce company in China.
JD.com reported a 71 percent rise in gross merchandise volume (GMV) to US$18.1 billion for the third quarter of 2015, with net revenue increasing 52 percent year-on-year to US$6.9 billion.
Despite an overall net loss of US$83.5 million for the quarter due in part to rising sales acquisition costs, Richard Liu, founder and CEO commented: "This was another quarter of strong growth, as JD.com increasingly becomes China's source for fast, worry- free shopping online."