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Amazon to launch keyless home delivery

SEATTLE: October 25, 2017. Amazon will launch its 'Amazon Key' home delivery service for Prime members in 37 U.S. cities on November 08 at a one-time cost of US$249.99 that includes a Cloud Cam and one of several compatible smart locks by Yale and Kwikset.

The launch follows a 34 percent increase in Q3 net sales year-on-year to US$43.7 billion; a 40 percent decline in operating income to US$347 million; and net income of US$256 million – equal to the company's Q3 2016 result.

The new Amazon offering allows customers to have their packages delivered inside their home without having to be there. Using the app, a Prime member can track a delivery with real-time notification, watch the delivery happening live, or review a video of the delivery after it is complete.

Amazon KeyEach time a delivery driver requests access to a customer's home, Amazon checks the right driver is at the right address at the right time and once confirmed the Cloud Cam starts recording and the customer's door is unlocked without an access code or key.

"Amazon Key gives customers peace of mind knowing their orders have been safely delivered to their homes and are waiting for them when they walk through their doors," said Peter Larsen, Amazon vice president of Delivery Technology. "Now, Prime members can select in-home delivery and conveniently see their packages being delivered right from their mobile phones."

Amazon said its new keyless entry service will soon be connected to leading service brands including home cleaning experts from Merry Maids and pet sitters and dog walkers on Rover.com, as well as over 1,200 service providers across 60 professions via Amazon Home Services.

"Amazon Key will make it even easier to cross a major chore off your to-do list by letting the professionals at Merry Maids take care of the house cleaning while you're not home," added Nikhil Varty, CEO of parent company ServiceMaster.

The initial Amazon Key cities are: Atlanta, GA, Austin, TX, Baltimore, MD, Boston, MA, Chicago, IL, Cincinnati, OH, Cleveland, OH, Dallas, TX, Denver, CO, Detroit, MI, Houston, TX, Indianapolis, IN, Jacksonville, FL, Kansas City, KS, Los Angeles and Orange County, CA, Louisville, KY, Miami, FL, Milwaukee, WI, Minneapolis and St. Paul, MN, Nashville, TN, Newark, NJ, Orlando, FL, Philadelphia, PA, Phoenix, AZ, Pittsburgh, PA, Portland, OR, Richmond, VA, Sacramento, CA, Salt Lake City, UT, San Antonio, TX, San Diego, CA, San Francisco Bay area, CA, Sarasota, FL, Seattle and Eastside, WA, St. Louis, MO, Tampa, FL and the Washington, DC metro area.

Amazon has reported a 34 percent increase in Q3 net sales year-on-year to US$43.7 billion; a 40 percent decline in operating income to US$347 million; and net income of US$256 million – equal to its 2016 Q3 result.

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