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Etihad Cargo supports bustard relocation
ABU DHABI: April 18, 2018. In the past three years...

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New CMA CGM rail link between UK and China
LONDON GATEWAY: April 18, 2018. GB Railfreight, ow...

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Dutch add more short-sea capacity to London
LONDON: April 18, 2018. Dutch-based A2B-online Con...

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Saudia Cargo gets new CEO
JEDDAH, Kingdom of Saudi Arabia: April 17, 2018. F...

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Turkish Cargo to introduce new routes
ISTANBUL: April 17, 2018. Turkish Cargo is to begi...

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South Carolina opens second inland port
DILLON, SC: April 16, 2018. The South Carolina Por...

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North Sea Port reports increase in first combined traffic
GENT, Belgium: April 16, 2018. North Sea Port (NSP...

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Delta Cargo up 23 percent in Q1 2018
ATLANTA: April 12, 2018. Delta Air Lines has repor...

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Another win for the Bahrain Airport Company
BAHRAIN: April 10, 2018. The Bahrain Airport Compa...

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Etihad Cargo supports bustard relocation
New CMA CGM rail link between UK and...
Dutch add more short-sea capacity to London
Saudia Cargo gets new CEO
Turkish Cargo to introduce new routes
South Carolina opens second inland port
North Sea Port reports increase in first combined...
Delta Cargo up 23 percent in Q1 2018...
Another win for the Bahrain Airport Company

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PRESS RELEASE

March 25, 2014: Parcelforce Worldwide,Royal Mail Group's express parcels business, today announced the launch of a new interactive service to improve customer control over the delivery of parcels.

The new interactive service means parcel senders can enable their customers to arrange, at the beginning of the day through text, for a parcel to be delivered on another day or to a different address, including to a neighbour or one of 10,500 Post Office branches. This provides a more convenient delivery experience for customers, giving them greater control to ensure they receive their parcel as quickly as possible.

The new service builds on SMS and email delivery notification service enhancements launched by Parcelforce Worldwide last year. This provides account business customers with the option of sending a notification on the day of despatch, on the day of delivery and a pre-delivery notification between 30 and 90 minutes before arrival.

Unlike other providers, the pre-delivery notification is triggered by the delivery driver, rather than using route planner software. This ensures that the actual delivery is based on local driver experience, rather than a centrally generated time window.
Committed to meeting the changing needs of customers

Parcelforce Worldwide provides parcel services to the business-to-business, business-to-consumer and consumer-to-consumer market segments.Parcelforce Worldwide is committed to developing services to meet the changing demands of businesses, online retailers and their customers.

The new service has been introduced as Parcelforce Worldwide is expanding its network aspart of Royal Mail Group's strategy to grow its parcels businesses in the UK and overseas.

In the past year, Parcelforce Worldwide has opened a new purpose-built parcels processing centre in Chorley, Lancashire. This is in addition to Parcelforce Worldwide's existing national and international hubs in Coventry. It has also introduced 12 new or expanded depots in the past year.

Gary Simpson Managing Director Parcelforce Worldwide said: "We are pleased to be launching our new SMS and email interactive service to increase customer control over the delivery of a parcel. Parcelforce Worldwide is committed to developing services to ensure we meet the changing demands of businesses, online retailers and their customers.

"We are investing to grow our business, enabling us to handle more parcels while ensuring we continue to provide a very high level of service to all Parcelforce Worldwide customers."

 

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