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DSV AtlantaAs part of the integration within Air & Sea, freight forwarders from Panalpina are currently undergoing training in Air & Sea’s transport management system – with the US taking the lead.

Ultimately, the goal is to transfer all customers and volumes from Panalpina’s system to DSV’s system and to have all freight forwarders within Air & Sea operating through the same system.

Our offices in Chicago, Detroit, Minneapolis and St Louis were first in line and have undergone intense on the job training to learn the ins and outs of Air & Sea’s transport management system. On 15 October, the system went live at these locations, and we’re now fully up and running.

Niels Larsen, President Air & Sea USA, is happy with the integration so far and is ready to lead his team to great achievements in the future:

“I don't know how many miles I have flown the past four months to meet and greet a good 1,500-2,000 PAN staff in North America, but it's a tad..., and I can honestly say that I have met a TON of great and excited PAN talents. I’m very excited about our joint future.”

To get an indication of how the integration is progressing within Air & Sea, we’ve collected a few testimonials from former Panalpina employees.

Peter Huwel (PAN), General Manager, Air & Sea in New Jersey, comments: “Since I have been introduced to the team at DSV, I have experienced a very positive and friendly welcoming. The last couple of weeks, I have met with various leaders of the organisation and without exception, I received all the support I needed. I already had the chance to participate at the first training sessions, and I can tell you everybody had such a big smile on their face! Last but not least, we recently visited together an important PAN customer who also knows DSV very well.

"The feedback received was that they believe that both companies deliver a very good service and that we now have the unique opportunity to outperform our competitors, if we take advantage of the synergies. Overall, I believe that it will take some time until we all live the same culture, but I’m personally positive that at the end, this will be a very good experience for both the former PAN and DSV teams”.

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