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SYDNEY: September 19, 2018. DHL eCommerce has partnered with AuMake, an Australian Stock Exchange (ASX) listed retailer with over 80,000 members, to deliver products to Chinese consumers in 5-7 days.

“We’re proud to partner with AuMake to offer [our] Parcel International Direct China [service] to their customers. We understand that trust is highly important for Chinese shoppers particularly in the delivery process. Our shipping solution offers great transit times, high quality handling and tracking visibility,” said DHL eCommerce Australia managing director Denise McGrouther (right of picture).

AuMake DHLAccording to an IPC China XB Online Shopping survey, last year Australian products contributed 20 percent to cross-border purchases into China, up 9.0 percent from the previous 12 months.

With a distribution network of AuMake and Kiwi Buy retail and e-commerce stores, plus partnerships with Chemsave and JD.com, AuMake’s Australian operations in China include a new sales hub in Xiamen.

“The demand for Australian products from China is insatiable and through AuMake’s retail stores and the collaboration with DHL eCommerce, we are making it easier to ship from Australia to China,” said managing director Joshua Zhou. “AuMake’s customers can shop and ship with the additional choice of using a well known and trusted logistics provider like DHL eCommerce, providing peace of mind that their purchases will be safely and quickly delivered.”

To complement its international parcel service, DHL eCommerce has also launched a cash-on-delivery (COD) service for sellers in China and Australia to allow consumers in Malaysia, Thailand and Vietnam to pay for their international purchases with cash.

“Despite growing credit card adoption in Southeast Asia, the low level of credit card penetration has forced e-commerce retailers to offer alternative modes of payment methods such as cash on delivery, digital payments and in some cases paying in-store,” commented DHL eCommerce CEO Charles Brewer. “This opens up a huge potential by reaching out to a new group of unbanked consumers and also meeting the needs of consumers who prefer to pay in cash,” he added.

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