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NEWCASTLE, UK: July 10, 2019. E-commerce software provider Kontainers has launched its ‘Essentials’ product for SME forwarders to have their own-branded SaaS (Software as a Service) e-commerce solution.

The Essentials own-branded solution is free to set up and has one transaction charge starting at US$10 per FCL and less for LCL shipments with free upgrades, maintenance and hosting.

Malouli DHL Supply Chains“Our mission has always been to empower every logistics provider on the planet and to help future-proof their business,” commented CEO Graham Parker. “Our products are already tried and tested by the largest brands in freight and next year we already have more than one million bookings contracted. We believe this product will move the needle further in freight technology and freight brands will quickly use their new API-driven solutions to plug-in brand-new revenue streams that were never before possible," he added.

A survey of nearly 900 shipper decision-makers by DHL Supply Chain suggests most companies have failed to fully implement an e-commerce strategy despite understanding its importance on customer retention and satisfaction. Some 70 percent of B2C companies and 60 percent of B2B respondents say they are still working towards the full implementation of their strategy, even though 70 percent of respondents rate e-commerce as ‘very important’ or ‘extremely important’ to their business in terms of volume and revenue.

According to Nabil Malouli (pictured), Global e-Commerce Product lead at DHL Supply Chain, the evolving demands of e-commerce means over 50 percent of businesses will be making some type of change to their distribution strategy in the next three to five years.

“To deal with this pressure many companies are opting to partner with a 3PL to augment their in-house resources and capabilities, enabling them to quickly and effectively scale to capitalize on e-commerce opportunities,” he said.

“What companies need in the e-commerce journey depends on where they are coming from – they are all in different places in terms of implementing their e-commerce strategy, which means they will have different strategies and expectations about how to move forward with their supply chains.”

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