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Emirates Cargo


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CaribbeanCaribbean Airlines has re-started commercial operations from its Jamaica hub into the USA and Canada. Daily flights to/from Kingston and New York resumed on July 6, with a further roll out of non-stop services to Toronto and Miami scheduled during the week.

Caribbean Airlines’ Chief Executive Officer, Garvin Medera stated: “The resumption of phased commercial operations out of Jamaica marked a significant day for all stakeholders. Our teams and crews have been preparing for the re-start of our flights, and we have implemented several measures to keep our employees and passengers safe.”
Simultaneously, Caribbean Airlines continues repatriation efforts, providing relief to scores of stranded Caribbean nationals desirous of returning to their home countries.

Also on July 6, over 400 passengers were accommodated on repatriation flights operated between Trinidad, Guyana, Cuba and St Maarten; as well as a special charter for 147 farm-workers headed to Canada from Trinidad.

Among the passengers were medical students, all nationals of Trinidad and Tobago studying in Cuba.

The airline has increased its domestic operations on the air bridge between Trinidad & Tobago; and Cargo operations continue, utilizing both the airline’s Boeing 737 fleet and freighter service.

American Airlines MiamiAmerican Airlines announced that Jessica Tyler has been named President of Cargo and Vice President of Airport Excellence, leading the teams responsible for the success of the cargo business and delivering operational and customer service excellence for both airports and cargo.

This new appointment and role are part of American’s recent right-sizing of its management and support staff as the company rebounds from the impact of the coronavirus (COVID-19) pandemic.

As the company navigates the next several years, this new organization will retain separate airport and cargo functions but also benefit from the blending of the talent and expertise of the two teams in multiple areas, including strategy, policy and procedures, training, automation, and innovation.

Tyler will report directly to Jim Butler, Senior Vice President of Airport Operations and Cargo. Tyler is preceded by Rick Elieson, who moved within the company to serve as Vice President of Loyalty, overseeing the AAdvantage® loyalty program.

“Rick did a wonderful job leading the cargo division for the last few years. He’s earned us the best revenue and performance year in cargo history, and I’m thankful for the way he has navigated cargo through this pandemic thus far,” said Butler.

“Under Rick’s leadership, Jessica led the largest investment in cargo to-date – a business transformation effort that is just one of several large-scale modernization and change initiatives she has overseen. Her experience and leadership in developing teams that achieve customer-focused success make her the right leader for the airports and cargo team in this challenging climate.”

In the new organization, Roger Samways will take on an expanded role as Vice President of Commercial Cargo — reporting to Tyler — and will be responsible for global cargo sales, revenue management and customer care. Lisa Oxentine will report to Samways as Managing Director of Cargo Global Sales.

David Vance will continue to lead the cargo operation, but in an expanded role that oversees all policies and procedures for the airline and aligns airport and cargo operations. He will serve as Vice President of Cargo Operations and Airport Support, also reporting to Tyler.

“Our role as leaders right now is to define a path through this incredible global crisis – for our customers and our team members. Thinking creatively, partnering in new ways, and caring for people along the way will help achieve this goal. With challenge comes opportunity, and I’m honored to be part of a team that will keep customers front and center and the world moving forward,” said Tyler.

As American restructures, the promise of industry recovery is already beginning to show. The airline recently announced its schedule for 347 widebody flights per week beginning July 7, seeing a steady rise in domestic demand and passenger load factors.

Continental Cargo Carriers copyRoll-on roll-off (ro-ro) specialists Continental Cargo Carriers (CCC) is celebrating its second successful year since its acquisition by leading operator Europa Worldwide Group in 2018.

Established in 1973, CCC is one of the biggest players on the roll-on roll-off market between Europe and the UK, delivering full and part-load consignments daily. It operates a fleet of 270 trailers, with a 4000 m2 warehouse and employs a team in Belgium and the UK. Although CCC remains a separate operation, the UK team is now based in Europa’s £30m headquarters in Dartford.

Europa’s original thinking was to integrate CCC into its European road freight operation, acting as an inhouse part and full load system, but in fact decided the business was best operated as a standalone subsidiary of Europa Road. The difference between the two operating models and own customers has allowed CCC to continue to operate successfully as a separate entity.

Since the acquisition CCC has invested substantially in technology and systems to improve customer experience, using Europa’s inhouse IT TMS platform, with added elements developed specifically to support CCC. In addition, an internal staff restructure was completed to focus on sales and operation, alongside an investment in marketing to continue to enhance the brand’s profile.

Despite the impact of the Covid-19 pandemic and the resulting difficulties it has brought to the industry, CCC has taken measures to ensure it can continue to offer a high-quality service to its customers. One-way systems and social distancing measures have been put in place in workshops, warehouses, and offices to ensure safe working for staff. Where possible, office-based staff are working remotely, those unable to do so are working in Covid compliant spaces.

CCC has been focused on investing in its future by improving and streamlining operations. As part of its ongoing plans to improve efficiencies, the company has now fully implemented the bespoke Leonardo IT system. Created by Europa’s in-house development team, Leonardo is continuously being developed to ensure customers have access to full trackability and management of their shipments. The system brings operational benefits for CCC, improving efficiencies and offering visibility.

Alongside the improvement in IT the staff restructure has created focused sales teams and allows the operations team to own all elements of the CCC operations.

Carlo Turner, General Manager at Continental Cargo Carriers commented: “It has been an exciting year of development for CCC. After a successful first year for the business since the acquisition, we are thrilled to see the second year follow suit, despite the current situation. Covid-19 has brought us many challenges and we are proud to have faced them head on, adapting the business in the best way possible to ensure our staff and customers felt minimum disruption.

He continues: “We very much look forward to another positive year as we continue to enhance services to our customers. We have exciting investment plans in electronic consignments, using a secure digital portal to allow customers to access digital consignment documents, as well as an online portal that will allow us to offer end to end track and trace.”

Europa Worldwide Group Operations Director, Dan Cook, adds: “It goes without saying, this year has brought many challenges to all industries. Although CCC has faced difficulties of its own with lower volumes, it has dealt with them exceptionally well and continued to prove its ability to drive the business forward. We have effectively reduced our costs, tightened everything up, and got ourselves into good shape to survive the downturn. Pleasingly those volumes are now picking back up.

“The team both in Belgium and the UK have done an exceptional job and we foresee a very exciting future for the business. Continental Cargo Carriers remains a great asset to the group and continues to play a key role in Europa’s ambitious growth plans.”

Bollore Logistics operates WARA air service for airbridge Europe West Africa copyBolloré Logistics is extending until 31 July 2020 its special weekly cargo freight service between Europe and West Africa, the WARA Air Service.

To respond to air transport demand and continue ensuring the continuity of supply to the African continent, Bolloré Logistics has for three months provided regular weekly links between Europe and the countries of West Africa. Every week, freight is transported via two or three all-cargo flights from Bolloré Logistics' airport hubs in Liège, Belgium, and at Roissy Charles-de-Gaulle, France. They serve the destinations of Abidjan (Côte d'Ivoire), Bamako (Mali), Accra (Ghana), Freetown (Sierra Leone), Ouagadougou (Burkina Faso), Conakry (Guinea), Niamey (Niger), Monrovia (Liberia) and Nouakchott (Mauritania).

The WARA Air Service between Europe and Africa is fully connected to our global network and fed by our similar charter programmes from Asia and North America. It thus provides integrated, end-to-end solutions.

Since the introduction of transport restrictions, some 30 flights have already ensured the reliable and secure shipment of 1,800 tonnes of goods intended for humanitarian aid, health materials and equipment, medical and food products, spare parts, telecoms equipment and other daily consumer goods. For example, over 100 tonnes of mangos have been exported from Africa to Europe.

Bolloré Logistics' special WARA Air Service has been maintained through 31 July 2020 and may be extended further if air freight capacity restrictions remain in place. Bolloré Logistics is closely monitoring the pandemic situation worldwide, and notably in Africa. The company has implemented an organisation system enabling the pursuit of logistics operations with a view to ensuring supply-chain continuity. It has set up a crisis unit staffed by experts tasked with overseeing an emergency plan and devising scalable solutions taking account of the directives issued by local authorities.

"In the 48 African countries in which we operate, Bolloré Logistics proposes alternative transport plans adapted to the needs of our customers. We are harnessing our unique integrated logistics network to ensure the end-to-end shipments of all types of goods to the most remote areas," said Jérôme Petit, CEO Africa, Bolloré Logistics.

FedEx 767FedEx Express has signed an alliance program with Incheon Main Customs, to provide discounted international shipping rates for small and medium-sized enterprises (SMEs).

This alliance program provides discounted international shipping rates for 130 SMEs designated by Incheon Main Customs. These SMEs are active players in exporting to overseas markets. The program aims to boost trade by Korean SMEs and encourage export volumes which have declined since the outbreak of the COVID-19 pandemic.

“We are pleased to announce our collaboration with Incheon Main Customs to help SMEs increase their exports,” said Eun-Mi Chae, managing director of FedEx Express Korea. “Korean SMEs play a critical role in the economy. We are focused on supporting their efforts to resume business activities by offering them access to our cost-effective shipping solutions and online digital tools to manage their deliveries.”

Emirates 787 9Emirates SkyCargo will be operating scheduled cargo flights to 100 destinations across six continents during the month of July 2020. Some of the new cities added to the air cargo carrier’s network include Accra, Algiers, Athens, Fort Lauderdale, Glasgow, Larnaca, Los Angeles, Male, Moscow (SVO), Phnom Penh, Rome, Santiago, Sialkot and Tunis.

Emirates SkyCargo’s network expansion is in response to the growing economic activity and demand for air cargo capacity from markets across the world along with Emirates’ increased passenger flight operations. By offering multiple daily or weekly cargo flight frequencies to major production and consumer markets, the carrier is helping facilitate supplies of goods required for combatting the current pandemic as well as machinery and equipment required for manufacturing and several key economic sectors across global trade lanes.

In addition to scheduled services, Emirates SkyCargo also operates a number of special charter flights every week to transport a range of commodities from Personal Protective Supplies (PPE) and pharmaceuticals to food and outsized machinery and components.

The freight division of Emirates offers an innovative range of cargo capacity options for businesses and exporters on its modern, wide-body aircraft fleet. In addition to loading of cargo in the belly hold, Emirates SkyCargo has introduced loading of select cargo on the passenger seats and in the overhead bins of the passenger cabin of its Boeing 777-300ER aircraft. Recently the carrier also modified 10 Boeing 777-300ER aircraft from its fleet by removing seats from the Economy Class in the passenger cabin to make room for additional cargo. Emirates SkyCargo also operates 11 Boeing 777 F full freighters currently deployed to over 30 destinations every week.

Emirates SkyCargo places a strong emphasis on the safety of operations. Working with its partners, including ground handlers, the carrier has introduced a number of strict guidelines on cabin loading of cargo covering the type of permitted cargo as well as proper packaging and handling in accordance with IATA guidelines.

NISANisa Retail has announced that it has signed a contract extension with DHL, the world’s leading logistics services provider, until 2023 to continue to deliver goods across three temperature regimes to over 1,400 of its partners.

Under the agreement DHL will continue to provide warehousing, transport, facilities and ancillary services for Nisa throughout the UK.

This contract extension, which reflects the renewal of the existing long-term agreement, dating back to 2009, allows the continuation of the DHL & Nisa partnership. The deal will see DHL continue its work with Nisa to help develop the business’s transport planning system with a focus on increasing delivery efficiency while reducing mileage, carbon emissions and reviewing any further collaboration opportunities.

“Nisa has enjoyed a great relationship with DHL and have been supported exceptionally well through the ongoing COVID-19 crisis,” said Kerinne Oliver, Nisa’s head of logistics.

“The extension of the contract with a partner of DHL’s scale will help support Nisa in developing its routes and supply chain whilst allowing us to increase our supplied network of partners.”

Jim Hartshorne, MD, Retail and Consumer, DHL Supply Chain added: “This renewal is a fantastic result for DHL and all the team on the NISA account who have worked tirelessly over the whole term of the last agreement to demonstrate the strength of our partnership.

“That partnership has been confirmed during the COVID-19 crisis but is deeper and will last longer than these difficult times.

“We have lots to do on the next stage of our partnership and we are all looking forward to supporting NISA deliver excellent service for all their partners in the coming years.”

As its support through the recent peak of the COVID crisis proved, DHL’s strengths in supply chain operations will help Nisa grow sales and increase profits for partners in a competitive market.

DSV Red. CrosRed Crescent and DSV have worked together to provide emergency relief and support to families affected by flooding in Malawi.

The rain was so heavy that the bricks holding up Esnad Kenes’ house began to dissolve during the night. Though Esnad and Malawi are used to heavy rain and floods, hurricane Idai’s devastations were on a terrible new scale.

“When we awoke, we sensed that something was wrong,” explains Esnad, who is 64 years old and lives alone taking care of her three grandchildren.

“We heard noises that indicated the house was about to collapse, so we had to hurry and get out of there.”

At dawn, Esnad’s house collapsed. Volunteers from the Red Cross came and escorted Esnad and her grandchildren to a nearby evacuation camp. The family was safe, but they had lost their home and all their possessions in the flooding.

Emergency relief transported by DSV

With support from DSV, the Red Cross gave emergency relief to thousands of families in Malawi who lost everything in the floods and were forced into temporary housing in schools or tents. Esnad and the children ended up staying in the camp for three months.

While they stayed at the camp, volunteers tried to make life as tolerable as possible for the families. The relief that DSV helped transport consisted of food, blankets, kitchen utensils, buckets, mosquito nets, tarp, mattresses and hygiene packets including chlorine tablets, just to name a few.

“I would not have been able to rebuild my life. But because I received help and equipment in the camp, I was slowly able to get back on my feet,” says Esnad Kenes.

“I am very happy for the help that I received as I lost everything. The Red Cross has given me housing and utensils for my kitchen.”

Rebuilding the home

Now, Esnad and her grandchildren have moved out of the camp and into a temporary house built by the Red Cross. The family has received financial support and seed corn for the field, so that they can begin to recreate their lives.

Esnad still uses the kitchen utensils that she was given while she stayed in the evacuation camp, and the children sleep on the same mattresses.

“The children are happy. They dance with joy. Life is better in the new house. I never thought I would get such a house,” says Esnad.

Emirates 787 9Emirates SkyCargo has completed 30 years of operations in Singapore. Over the course of three decades, the freight division of Emirates has successfully facilitated trade and supported business links between Singapore and the rest of the world.

"Singapore occupies a very important position in the economy of South East Asia and is therefore one of our most important cargo stations around our global network. Over the years we have transported an important volume of cargo, over 185,000 tonnes just in the five years between 2014 and 2019 and have also marked a number of success stories from the station across all areas of operations – whether it is in loading of unique and outsized cargo or in collaborative working with local stakeholders. We owe much of this success to the dedication and hard work invested by our team locally including our Cargo Manager Noryate Abdul Rahman who has been with the Emirates family since Day 1 of operations in Singapore" said Ravishankar Mirle, Emirates Vice President Cargo Commercial- Far East and Australasia.

During the Covid-19 pandemic, Emirates SkyCargo has ensured that businesses in Singapore continue to access robust cargo connectivity to both Australasia directly as well as to Europe and the Middle East through Dubai. Currently the carrier operates 15 weekly cargo flights to Singapore.

One of the success stories for export cargo from the city has been the growth of transportation of temperature sensitive pharmaceuticals. Singapore is a well-established pharma hub and every day, thousands of kilos of lifesaving medication manufactured in Singapore are flown to different parts of the world. Emirates SkyCargo has been able to successfully transport these sensitive goods thanks to extensive investment in developing capabilities for handling pharmaceuticals. This has especially been the case during these critical times when the demand for pharmaceuticals remains high due to the impact of Covid-19.

"In Singapore, we have worked closely with the pharma manufacturers as well as the freight forwarding community over the last four years to build their trust and confidence in the reliability of the pharma product that Emirates SkyCargo offers. Our efforts have resulted in a marked and sustained growth in the volume of pharmaceutical cargo transported since 2016 from Singapore," said Noryate Abdul Rahman, Cargo Manager, Singapore, Emirates SkyCargo.

Over the years, Emirates SkyCargo's Singapore team has also notched a number of achievements in the area of outsized cargo, charter operations and more recently cabin loading of cargo. Trained employees, including loadmasters have carefully supervised all aspects of the loading to ensure the safety of flight operations.

Swissport Liam McElroyLiam McElroy has been appointed Head of Swissport’s Western Europe region, comprising the UK and Ireland. He succeeds Jason Holt and assumes his new role today, 1 July 2020.

Liam McElroy, previously interim Chief Operating Officer of the airport ground services unit in the UK and Irland, has been promoted to head up Swissport Western Europe with immediate effect. In this new role, he will steer Swissport’s ground services and cargo handling activities in the UK and Ireland. McElroy reports to Luzius Wirth, Executive Vice President EMEA and member of Group Executive Management of Swissport International AG. Jason Holt, former Head of Swissport Western Europe, has decided to leave the company, after successfully initiating the streamlining of the business to match the reduced demand in the post-Covid-19 market.

“We are pleased to welcome Liam as new Head of Swissport Western Europe. He can build on many years of relevant professional experience and has been successfully leading our Western Europe ground services unit as its COO on an ad interim basis,” says Luzius Wirth, Executive Vice President EMEA. “We are grateful to Jason for his valuable contributions to Swissport over the years. He has been fully committed to the Western Europe area, where most recently he has done much to limit the impact of the Covid-19 pandemic on our business and on our people, both economically and in terms of protecting the reputation of Swissport and its staff.”

Liam McElroy is an experienced executive with a proven track record in several industries. He was Regional Distribution Director at Tesco, a British groceries and general merchandise retailer, and Operations Director at Exel (now DHL), a supply chain and logistics company, where he was responsible for four distribution centers. Prior to joining Swissport, Liam spent 13 years at Wincanton, the UK's largest logistics company, providing supply chain consultancy and solutions. In his most recent role at Wincanton, Liam was Managing Director Retail & Consumer and a member of the Executive Board.

Canadian NationalCN has announced that, as part of its strategic investments to support growing demand and enable supply chains, it plans to invest approximately $445 million (CAD) across British Columbia in 2020.

The investments will include expansion projects that will add track in yards to handle growing traffic, new sidings as well as continued investments in multi-year initiatives to increase capacity at the Port of Vancouver and at the Port of Prince Rupert in collaboration with the Government of Canada, the Vancouver Fraser Port Authority, and the Prince Rupert Port Authority. The maintenance program will focus on the replacement of rail and ties and maintenance work on level crossings, culverts, signal systems and other track infrastructure.

“We take our essential role in the North American economy seriously and these investments in British Columbia are a key part of our strategy to support growth. The Company remains committed to help enable supply chains that fuel British Columbia’s growth as we are a critical part of getting everyday goods to markets and consumers. Safety is a core value at CN and by investing in the maintenance and expansion of our track and capacity, we are providing customers with a safe and reliable solution at a time when fluid supply chains are more critical than ever.”
- James Thompson, Vice-President, Western Region at CN

"Remaining committed to supporting Canadian businesses, our government continues to invest in Canada’s economy to encourage economic growth. We are pleased to see companies such as CN do their share by investing in improving safety, growing its capacity and enabling trade through a safe and reliable rail network. Our government has invested to encourage the fluidity of the Western Canadian trade gateway in British Columbia and CN is a key partner in those infrastructure expansions. These investments will continue to enable and support supply chains that make Canada a reliable international trading partner.”
- The Honourable Marc Garneau, Minister of Transport, Government of Canada

“CN is a transportation lifeline for people and businesses throughout B.C. This investment is great news for the 2,400 CN employees in B.C., their families, and the many more who will indirectly benefit from these important upgrades. CN is a key part of the post-COVID-19 economy where the export of B.C.-made goods will be so crucial.”
- The Honourable Michelle Mungall, Minister of Jobs, Economic Development and Competitiveness, Government of British Columbia

“A sound railway network is critical to our local, provincial and national economies. Our government appreciates CN’s contribution and dedication to strengthen our supply chain, especially as we begin to safely restart the economy during COVID-19. Investments like this will ensure that we remain well positioned to support trade so British Columbians and Canadians have access to the products they need in their daily lives.”
- The Honorable Claire Trevena, Minister of Transportation and Infrastructure, Government of British Columbia

The Company’s investments will create greater capacity, which supports reductions in its customer’s transportation supply chain GHG emissions, by encouraging the use of rail for long haul needs. This reduces emissions, traffic congestion, accidents and burdens on public transportation infrastructure as one freight train can replace over 300 trucks from roads. Moving freight by rail instead of truck reduces GHG emissions by 75%. The Company will continue to deploy important safety enhancing technologies across its network, such as the Autonomous Track Inspection Program, Distributed Air Cars and Automated Inspection Portals.

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