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EK AOGDUBAI: April 11, 2018 Emirates SkyCargo has launched ‘Emirates AOG’, a new service to deliver aircraft parts unavailable at destination for an ‘Aircraft On Ground’.

The company says the aim of the new product is to transport parts on the quickest possible flight connection without compromising the quality of handling and customer service.

Special features include a late cut-off time for cargo acceptance at origin – up to four hours prior to scheduled time of departure for shipments weighing less than 100 kilograms; expedited delivery at destination – a maximum of 2.5 hours from actual arrival time of the aircraft; track and trace visibility and priority handling.

The airline has also created a red ‘Must Go’ bag that reflects the urgent nature of transit AOG shipments, especially during airside operations.

“Emirates AOG builds on a number of our strengths – our extensive network spanning over 155 destinations across six continents, our frequency of operations to destinations as well as our own vast experience in transporting aircraft parts for [the] Emirates’ fleet,” said Nabil Sultan, Emirates divisional senior vice president Cargo.

“With Emirates AOG, customers can be assured of a rapid, efficient and reliable service to transport parts that can help get their aircraft back into service at the earliest.”

The airline has developed a number of airfreight solutions for specific industry verticals including ‘Emirates Pharma’ for pharmaceuticals, ‘Emirates Fresh’ for perishables and ‘Emirates Wheels’ for moving luxury and premium automobiles.

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