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ATLANTA: August 16, 2018. Delta Air Lines Cargo has appointed Rafael Figueroa as managing director for Cargo Operations and Customer Experience.

Rafael Figueroa Delta Cargo MDEffective this autumn, Figueroa will transfer from Aeromexico Cargo to Delta Cargo to lead a team of over 1,600 employees, managing Delta’s worldwide cargo operation. The appointment is part of an international talent exchange programme between Delta and Aeromexico which aims to share best practices and skills across all areas of their businesses.

“Rafael brings extensive experience to Delta - not only through his knowledge of the cargo and ground handling industry, but also through his understanding of the Latin America market,” said Shawn Cole, Delta Cargo – Vice President. “With his familiarity of Aeromexico, we will also be able to deepen and strengthen the cargo joint cooperation agreement (JCA) between Delta and Aeromexico, as well as continue the momentum of providing industry leading operations and customer service.”

With 12 years in the airline industry, Figueroa's previous experience includes vice president for Aeromexico Cargo and vice president – Ground Handling for the airline as well as chairman of the Board for SkyTeam Cargo Alliances.

The JCA between Delta and Aeromexico allows customers to work with either carrier to transport cargo across a broad network of flights and joint trucking options. Delta and Aeromexico Cargo have 10 co-located warehouses and the two companies are implementing joint sales and marketing initiatives in the US and Mexico.

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