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DALLAS: April 03, 2019. Southwest Airlines is to begin flying non-stop flights from Oakland, CA to the Hawaiian island of Maui on April 07 using B737-800 aircraft while it awaits FAA approval to re-introduce its grounded B737 MAX fleet following the Ethiopian Airlines crash.

OAK HNL Inaugural March 172019The airline began its long-planned service from California to Hawaii on March 17 and now operates twice-daily flights in each direction from Oakland to Honolulu.

While Southwest is yet to begin selling cargo space to Hawaii, the airline has introduced a “refreshed product menu” on its network that includes a new perishables offering called ‘Fresh Fast’ - with a 50 percent service guarantee from the time the shipment is tendered if not delivered within 24 hours.

Other products include ‘Next Flight Guaranteed’ with a 100 percent guarantee to be on the next available flight with one or no connections; ‘Southwest Standard’, formerly known as ‘Freight’, for shipments on the next flight with available space; and ‘With Heart’: a new name for the “support, care, and respect the carrier places in transporting loved ones to their final resting place”.

With the slogan "We've Got Ship To Do,” the airline’s managing director of Cargo and Charters Wally Devereaux said the service revamp “is part of our continual efforts to offer a product menu and capabilities that meet the changing needs of our valued cargo customers.”

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