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Rhenus Switzerland The company is focusing on the systematic installation of photovoltaic systems on its own roofs as part of its sustainable corporate development.

In Switzerland, Rhenus produces more electricity than it needs itself. In the last financial year, the logistics specialist again invested a considerable amount in sustainability and generated total revenue of CHF 434 million in Switzerland. The company’s activities were shaped by numerous challenges in the market environment.

2023 was a satisfactory year for Rhenus Alpina AG. Despite low margins in the freight sector, weaker GDP growth and the uncertain geopolitical situation, the company generated CHF 434 million last year. Compared with the record year 2022, results are at a normalised level.

“I am pleased that we can look back on an acceptable result despite numerous challenges in the market. This is primarily due to our committed employees,” says Andreas Stöckli, CEO of Rhenus Alpina.

Even if the economic outlook for 2024 can be interpreted in different ways, Rhenus Alpina is looking to the future optimistically. Firstly, the various construction projects in Switzerland are proceeding apace. Secondly, the company is planning to further expand its range of services and to adapt them to the requirements of the changing market environment.

The Rhenus Alpina Group currently employees 1,525 people in Switzerland in various business areas. Every day, they deploy considerable energy and creative solutions in an endeavour to meet customers’ needs.

Rhenus Logistics was able to increase its productivity in order processing even further thanks to investments. The focus here was on development of the operational software landscape and the commissioning of Switzerland's first autonomous mobile robot (AMR) system in Basel.

The disrupted supply chains between Asia and Europe continued to recover in 2023 but came under pressure towards the end of the year when many shipping companies avoided using the Suez Canal.

Domestic consumption in Switzerland is stable. Customer activity at the global level is also positive. In order to hold its own in a challenging market environment in future and increase productivity even further, Rhenus Logistics intends to continue investing in software and process solutions. The systematic installation of photovoltaic systems on its own roofs e.g. in Basel, Spreitenbach and Schaffhausen, is at the heart of the company’s sustainability efforts. A new logistics centre will be commissioned in January 2025 in Möhlin (Canton Aargau) and will offer modern infrastructure in line with the most stringent sustainability standards. The building will function entirely without fossil fuels. The energy requirements for the more than 12,000 pallet spaces and 29,000 containers in the picking machine will be covered by a photovoltaic system. Low-maintenance, low-emission air heat pumps are used for cooling and heating.

In 2023, freight handling decreased owing to the prevalent weak economic situation, the war in Ukraine and a general decline in freight volumes. The forwarding company generated stable freight handling figures and results but below those of the previous year. Ethiopian Airlines was a new customer acquired in the first quarter.

Overall, Cargologic is seeing a trend in business that is currently stable. “We are looking ahead optimistically to the future, as we are well positioned in many areas and the forecasts for freight volumes are recovering in 2024,” says Andreas Stöckli, CEO of Rhenus Alpina.

Rhenus Port Logistics can look back on a positive year in 2023. In the summer of 2024, Rhenus Port Logistics will commission the new tri-modal transshipment terminal 4 at the Port of Switzerland in Kleinhüningen which will facilitate efficient, climate-friendly transshipment of goods. The photovoltaic system installed on the terminal roof generates around 2.4 million kilowatt hours of electricity per year. “This corresponds to the entire annual electricity requirement of Rhenus Port Logistics,” Andreas Stöckli, CEO of Rhenus Alpina, is pleased to confirm.

Rhenus Port Logistics aims to continue investing in the development of the port and in further sustainability projects.

Contargo continued to record a stable trend in business in 2023. Profitability was also stable despite a general slowdown in the market and as a result of unexpected high water levels in November and December.

In September 2023 Contargo launched two additional rail departures between Basel and Rotterdam. The two trains are handled directly at Contargo in Basel's Rhine ports. In the future, there are plans for the terminal system to offer optimal alternative rail options in the event of high or low water.

In 2024, Contargo – together with the partners involved – plans to make barge production, one of the business area’s core products, more attractive again. The continued positive development of Contargo’s business will require the timely start of new construction measures at the terminal in late summer 2024 and the consistent implementation of digitalization measures to increase efficiency.

Port of Rotterdam friedrichAs of 1 April, Friedrich-Wilhelm Meyer has been appointed to represent the port of Rotterdam in Germany’s southwestern states.

Together with Wolfgang Schlegel, who was appointed last year, he will be responsible for the southwestern region of Germany. Meyer and Schlegel thus succeed Roland Klein, who held the position for the past nine years.

Meyer has a background in the German automotive sector and held several logistics management positions in both Germany and the United States. He has a large network and brings extensive experience in international supply chain management. Representing the port of Rotterdam, Meyer is concerned with further expansion of the network in the region and acts as contact person for shippers, industry organisations, local authorities, carriers and freight forwarders.

Due to the presence of many large industrial parties, the southwestern region of Germany is an important hinterland area for the port of Rotterdam. The port acts as a key link in the supply chain to and from this German region. The Port Authority’s ambition is to further strengthen its position as a logistics hub for this region by handling volumes in a sustainable and efficient manner. Sound infrastructure, digitalisation and data sharing are indispensable for this.

This will be the first time that two representatives are active for the port of Rotterdam in a single region. As a result of the energy and raw-materials transition, fundamental changes in freight flows and production locations are starting to take place in Europe. Fossil-fuel imports are set to decrease and new import flows such as hydrogen or biomass will increase. To focus more on retaining existing cargo volumes and attracting new cargo flows, the Port Authority has therefore decided to appoint two representatives. Together with market parties, they will work on further optimising connections between the port and the hinterland.

Emirates Delivers Saudi Arabia Emirates Delivers, the e-commerce delivery solution from Emirates SkyCargo, has launched in Saudi Arabia.

Shoppers from across the Kingdom can now shop online at their favourite stores in the UK, US and the UAE and use Emirates Delivers for fast, reliable, and cost-effective international delivery.

Whether saving riyals during international retail events such as Cyber Monday and Dubai Summer Surprises; shopping at boutiques that don’t deliver to the Middle East; browsing a wider catalogue of products and sizes; or snapping up limited edition items, Saudi shoppers can fill their online baskets and Emirates Delivers will bring the packages directly to their door, in just 3 to 5 days.

“Emirates Delivers is the bridge between Saudi shoppers and online retailers in the UK, the US and the UAE. By harnessing the Emirates global network, our wide body aircraft and frequency of flights, we are able to serve every corner of the Kingdom,” said Dennis Lister, Senior Vice President of Product and Innovation, Emirates SkyCargo. “Recognizing that the Middle East has been historically underserved when it comes to reliable online shopping delivery solutions, we will continue to steadily scale Emirates Delivers, creating new routes to facilitate the seamless cross-border delivery.”

Shoppers need to sign up to Emirates Delivers, to be assigned a unique delivery address in the UK, US and the UAE, enabling them to immediately start shopping online and have shipments sent to the Emirates Delivers facility in each country.

Customers can estimate the shipping fees to Saudi Arabia before placing their order with the e-commerce merchant, by using the Shipping Calculator on the Emirates Delivers website. Emirates Delivers offers the unique feature of upfront and final costs, meaning there are no last minute charges to cover, once the package reaches Saudi.

When the items arrive at the Emirates Delivers facility, agents will review purchases to ensure they arrived undamaged and upload photos of the items, before repacking to ensure proper wrapping and protection for international delivery. With free storage of up to 30 days, Emirates Delivers allows customers to combine items from different retailers and consolidate their purchases into one shipment order to further reduce the already-competitive shipping costs.

Using ‘My Suite’, customers can then confirm shipping, with full tracking visibility from the time the items are received at the facility, through to delivery of the package at their door. Emirates Delivers takes care of all the hassle of shipping and customs clearance, making cross-border shopping simple.

Emirates Delivers first launched in the UAE in 2019, before expanding operations to Kuwait in 2023, ensuring seamless delivery of the best retail from the US, UK and UAE. A tried, tested and trusted service, Emirates Delivers has been used by thousands of shoppers in the UAE and Kuwait to transport apparel, cosmetics, toys and games, books, footwear, and accessories as well as vitamins and health supplements.

To trial the service, customer’s first shipment from the UK, US or UAE to Saudi Arabia is free*, until 3 June, 2024.

Logistics trio purchase Following a lengthy due diligence process, the Cardinal Partnership, Davies Turner and Woodland Group have created a holdings company and purchased UK-based freight software company Forward Computers Ltd from the Freight Software Group.

The joint venture is called Forward Computers Alliance Limited and is the vehicle through which the three leading independent freight forwarding and supply chain management companies now jointly own Forward Computers Limited, which trades as Forward Solutions.

Both the Cardinal Partnership and Woodland Group are long-standing clients of Forward Computers, and have been investing and building their own digital logistics software in-house for many years. Davies Turner has been assessing the freight software company’s products as part of an exercise aimed at enhancing its existing freight management systems that have been developed in-house to date.

Freight Software Group acquired Forward Computers Ltd in 2019, with its products rebranded to trade under the Forward Solutions name in 2021, and will continue to own BoxTop Technologies.

Speaking about the reason for the sale, Christopher Hewlett CEO of Freight Software Group said:

“I was excited when two existing clients and a potential client made it clear that they were keen to combine forces to invest in the business, and utilise their huge practical experience in the operation of freight forwarding and supply chain management services to influence the design of next-generation systems.

“The development will likely result in an increase in the number of staff employed by Forward Computers, which will remain headquartered in Nottingham, whilst having no negative impact on the existing IT structures of the three joint venture partners.”

Speaking on behalf of the new owner, Brian Hay, CEO of the Cardinal Partnership said: “We welcome this opportunity to acquire one of the UK’s foremost suppliers of software to the freight transport sector.

“With hundreds of years’ collective experience in providing multimodal solutions across air, sea, road, and rail freight, the three partners understand how the industry is evolving, and how freight management software needs to evolve alongside to offer a range of processes and systems that deliver success.

“As co-owners, we look forward to supporting Forward Computers in further developing its range of software solutions that help its clients adapt to an ever-changing landscape.

“Those clients, many of which have business relations with the joint venture’s three owners already, can rest assured that Forward Computers trading under the Forward Solutions brand, will continue to be run as a completely independent business, with client confidentiality assured.”

ECS AWS Last month, ECS Group’s Squair team verified its one millionth AWB since VERIFY operations first began in March 2020.

Squair offers a crucial and unique back-office service to airlines and GSAs, enabling them to concentrate fully on tasks of higher value for customers. The speed of industry adoption is fanning further expansion.

Outsourcing necessary but labour-intensive and non-revenue-generating process steps provides GSAs and airlines the freedom to focus completely on front-end customer service, ultimately increasing overall customer satisfaction and benefitting business operations. Squair’s VERIFY offers AWB verification and data capture service as a stand-alone Ability. The teams process AWBs completely digitally, following up on billing queries where required, and consolidate and check cargo sales reports. This centralized process optimization means lower operational costs for customers, and results in fewer Charges Correction Advices (CCA) and disputes. ECS Group is the sole GSSA to offer this as a stand-alone service, which has rapidly gained traction in an air cargo industry otherwise faced with long-term resource challenges.

“When Squair’s VERIFY product was launched in 2020, around 50,000 AWBs were processed in the first year. Today, our team handles that same amount in just a single month,” says Dimitri Arnaudin, Managing Director at Squair. “36 international clients located across America, Europe, Asia and Oceania now benefit from the expertise and reliability of our service, and our KPIs clearly show the weight of workload that no longer rests on their shoulders.” Those KPIs reveal that 95% of all AWBs are processed autonomously. Less than 5% of the AWBs verified generate the request for clarification from Squair’s customers so that data capture can be completed, and less than 1% of AWB verifications result in a CCA and change in invoice to customers, proving an overall reliability of more than 99%.

Rapid growth in customer numbers led to the launch of a second Squair team in India in February last year, complementing the existing team in Bulgaria and opening the market to Far-East customers. By the end of 2023, Squair India had grown to a team of 14 people. “We now have 16 people working, and the plan is to keep growing the team up to 23 by the end of this year,” Arnaudin details.

In sync with ECS Group’s strategy and values, Squair promotes diversity and gender equity. “To date, 57% of our team members are women, and at management level the ratio is 60% female,” he reveals.

The teams also benefit from ECS Group’s strong emphasis on digitalization and continuous process improvement. “Squair is a digital native and sustainable company. Since the beginning, we’ve made processes paperless. Historically, AWB verification was done through printed AWB copies. Squair works with 100% electronic versions and its processes are supported using entirely cloud-based IT architecture,” Arnaudin concludes.

“Squair’s growth strategy is fine-tuned to ensure continued consistent compliance with our customers’ SLAs. We currently operate out of 2 centres: one in Europe, one in Asia,” Adrien Thominet, Executive Chairman of ECS Group, explains. “Within weeks of inaugurating our India office last year, we began services in APAC, marking our first step in the region. Since then, we have attracted more data capture activities for this region, including Japan in July 2023, and Australia and New Zealand in December - all adding to our solid customer base in Western Europe and Northern America.”

Maersk supply chain speedsA.P. Moller - Maersk has inaugurated a specialized Cross Dock warehouse in Rotterdam on its Maasvlakte II terminal.

It will accelerate the flow of cargo significantly from arrival on a vessel to the point of sale – especially in the Benelux, German and French hinterland. After discharging containers from an arriving vessel, the products can be unpacked, transloaded to conventional trucks and dispatched to their final destination within hours. Maersk welcomed Starbucks as the first customer in the newly opened warehouse which features a total space of 23,000 sqm, 120 docks as well as interim storage space. At full capacity approx. more than 200 new jobs will be created in the warehouse.

"The launch of this specialized cross dock warehouse right next to where the containers are being discharged from our vessels show-cases Maersk’s capability to control and manage our customers’ supply chains at every step from factory to consumer. This adds resilience, flexibility and visibility to supply chains in times of increased disruption and geopolitical risks. In our new Cross Dock we are speeding up a part of the supply chain where others are loosing days in some cases. With our Priority Flow offering it will be a question of hours to get cargo from a vessel on the road and to its final destination. The new warehouse will allow an unmatched delivery of cargo.” The interim storage space adds flexibility to customers’ supply chains for instance in case of peaks when their storage facilities are at full capacity." Ole Trumpfheller, Managing Director Maersk North Europe Continent Area which comprises Benelux, Germany, Austria, Switzerland and Poland.

The Cross Dock is located on the Maersk owned terminal Maasvlakte II, in the heart of Europe’s largest port. Terminal and Cross Dock have a direct internal road connection. Another direct road leads to the significantly enlarged STAR depot for an immediate return of emptied containers to the depot which will reduce D&D costs for customers. Finally, the Cross Dock offers a fully bonded customs environment plus a dedicated area for Value Added Services. For customers with temperature sensitive cargo like fresh produce, pharmaceuticals, meat, fish and other frozen food, a large coldstore warehouse is under construction on the same site at Maasvlakte II. It will have 40,000 sqm space with several temperature zones and is scheduled to start operations as from end of 2024.

"We are creating an interconnected eco system on Maasvlakte with excellent connectivity to road, rail and barge. Here, all the individual elements and value adding services of logistics and supply chains fit in nicely together into a comprehensive offering which simplifies logistics for our customers. It is a great example how the integrator strategy of Maersk is brought to life." Ole Trumpfheller, Managing Director Maersk North Europe Continent.

Maersk has set itself ambitious goals for decarbonising logistics on land, ocean and in the air with a net-zero target in 2040. Therefore, all new assets from vessels to warehouses are made for very low greenhouse gas emissions. Our new Cross Dock is built according to the BREEAM Excellent sustainability standard. Furthermore, it will benefit from the cold-store warehouse next to it. By re-using the left-over heat from the coldstore in the Cross Dock, Maersk will save annually more than 200,000 Kilo-Watt-hours in electricity.

Emirates Group 23 24The Emirates Group today released its 2023-24 Annual Report, hitting new record profit, revenue, and cash balance levels.

Both Emirates and dnata saw significant profit and revenue increases in 2023-24, as the Group expanded its operations around the world to meet strong customer demand for its high-quality products and services.

For the financial year ended 31 March 2024, the Emirates Group posted a record profit of AED 18.7 billion (US$ 5.1 billion), up 71% compared with an AED 10.9 billion (US$ 3.0 billion) profit for last year. The Group’s revenue was AED 137.3 billion (US$ 37.4 billion), an increase of 15% over last year’s results. The Group’s cash balance was AED 47.1 billion (US$ 12.8 billion), the highest ever reported, up 11% from last year.

Combined Group profits for the last 2 years, at AED 29.6 billion, surpass pandemic losses of AED 25.9 billion during 2020-2022.

His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates airline and Group said: “The Emirates Group has once again raised the bar to deliver a new record performance. Throughout the year, we saw high demand for air transport and travel related services around the world, and because we were able to move quickly to deliver what customers want, we achieved tremendous results. We are reaping the benefit of years of non-stop investments in our products and services, in building strong partnerships, and in the capabilities of our talented people.

“Huge credit is also due to the UAE’s visionary leaders, especially HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. It is thanks to their leadership and the nation’s progressive policies that the Emirates Group is able to flourish. Both Emirates and dnata have forged successful business models leveraging Dubai’s unique advantages, in turn generating enormous value for Dubai and the communities they serve around the world.”

HH Sheikh Ahmed added: “The Group’s excellent financial standing today places us in a strong position for future growth and success. It enables us to invest to deliver even better products, services, and more value to our customers and stakeholders.”

Many major projects are already underway, including: a multibillion-dollar aircraft fleet and cabin renewal programme; new catering, cargo, and ground handling capabilities; advanced technologies to support the Group’s operations; expanded training and people development programmes; and initiatives to progress the Group’s sustainability agenda.

In 2023-24, the Group collectively invested AED 8.8 billion (US$ 2.4 billion) in new aircraft, facilities, equipment, companies, and the latest technologies to support its growth plans.

The Group’s total workforce grew by 10% to 112,406 employees, its largest size ever, as Emirates and dnata continued recruitment activity around the world to support its expanding operations and bolster its future capabilities.

The Group took significant strides in its sustainability journey during 2023-24, putting into action numerous initiatives focussed on the environment, its people, customers, and communities.

Environmental topics were high on the agenda during the year, as the UAE hosted the world’s biggest conference for climate action, COP28, in Dubai.

In 2023-24, Emirates signed new supply agreements to uplift sustainable aviation fuel (SAF) at its Dubai hub for the very first time, and also in Amsterdam and Singapore. The airline operated the first A380 demonstration flight using 100% SAF in one engine, collecting data to support industry efforts to enable a future of 100% SAF flying.

Recognising that airlines today have the limited viable solutions to meaningfully reduce carbon emissions, Emirates established a US$ 200 million fund to support R&D projects that focus on reducing the impact of fossil fuels in commercial aviation. It also became a founding entity of Air-CRAFT, a UAE-based research consortium for renewable and advanced aviation fuels; and joined The Solent Cluster, a UK initiative focused on producing low-carbon fuels for a variety of sectors, including aviation.

dnata continued to invest and induct more electric and hybrid vehicles to its global fleet of ground support equipment (GSE), adding new baggage tractors, cargo loaders, and pushback tractors to its USA operations. It also converted and refurbished diesel-powered GSEs in Italy to run on Hydrogenated Vegetable Oil and electric power. dnata’s UAE businesses including dnata logistics, Arabian Adventures, Alpha Flight Services and City Sightseeing Worldwide, transitioned to biofuel for its landside fleet of vehicles.

During the year, dnata became the first combined air services provider to receive the International Air Transport Association’s environmental management (IEnvA) certification for its commitment to sustainability across its UAE businesses; and Emirates achieved IEnvA Stage One and the IEnvA Illegal Wildlife Trade module certifications, for its efforts in environmental stewardship and anti-wildlife trafficking.

The Group ramped up investments in people development, rolling out a comprehensive programme of learning and training options for its workforce in partnership with top universities and key industry partners. A Gender Balance Council was established to champion and promote gender equality within the Group.

The Emirates Group has expanded its ESG reporting in its latest 2023-24 report and are adopting aspects of the GRI standards. It plans to evolve its reporting to meet ISSB and CSRD requirements in the coming years[1].

Sheikh Ahmed said: “We enter our 2024-25 financial year on strong foundations for continued growth. Emirates will receive delivery of 10 new A350 aircraft in 2024-25, adding to our fleet mix and supporting the next phase of its network growth. dnata will continue to leverage synergies and scale across its business divisions to grow its footprint and capabilities. In tandem, we are investing resources to minimise our environmental impact, develop our people, look after our customers and the communities we serve.”

“The business outlook is positive, and we expect customer demand for air transport and travel to remain strong in the coming months. As always, we will keep a close watch on costs and external factors such as oil prices, currency fluctuations, and volatile environments caused by socio-political changes. Our business model has been tested before, and I am confident in our resilience and ability to respond quickly to opportunities and challenges.”

He added: “Looking further ahead, the Dubai government has announced plans to start the next phase of expansion at Al Maktoum International Airport, which will eventually be the new hub for Emirates and dnata’s operations. This AED 128 billion (US$ 35 billion) investment will significantly expand and enhance Dubai’s aviation and logistics infrastructure, supporting the city’s growth, and Emirates’ and dnata’s growth.

Emirates’ total passenger and cargo capacity increased by 20% to 57.7 billion ATKMs in 2023-24, recovering to near pre-pandemic levels.

Providing customers with more connection options, Emirates restarted services to Tokyo Haneda, added capacity to 29 destinations, and launched new daily flights to Montréal, Canada. Emirates also inked codeshare and interline agreements with 11 new airline partners, further extending its network’s reach. By 31 March 2024, the Emirates network comprised 151 destinations across six continents, including 10 cities served by its freighter fleet only.

Emirates brought its flagship A380 and popular Premium Economy product to even more cities this year, as 16 more aircraft rolled out of its US$ 2 billion cabin retrofit programme, fully refurbished with the airline’s latest signature products. As of 31 March 2024, the Emirates A380 served 49 destinations, and customers could enjoy Emirates’ Premium Economy experience to and from 15 cities around the world.

Total fleet count at the end of March was 260 units, with an average fleet age of 10.1 years.

Emirates’ order book stands at 310 aircraft, after it announced orders worth US$ 58 billion combined, for 110 additional units of Boeing 777s, 787s, and Airbus A350s at the 2023 Dubai Airshow. These new generation widebody aircraft will replace older jets and support fleet growth, aligning with the airline’s long-standing commitment to fly modern aircraft that are efficient to operate, and able to offer customers the latest inflight comforts and experiences.

With increased capacity deployment and strong demand across markets, Emirates’ total revenue for the financial year increased 13% to AED 121.2 billion (US$ 33.0 billion). Currency fluctuations and devaluations in some of the airline’s major markets, notably the Pakistani Rupee, Egyptian Pound, and Indian Rupee, negatively impacted the airline’s profitability by AED 2.0 billion (US$ 0.6 billion).

The airline saw an operating cash flow of AED 37.6 billion (US$ 10.3 billion) in 2023-24, underpinning its strong commercial results and enabling the airline to grow the business going forward.

Total operating costs increased by 8% from last financial year. Cost of ownership (depreciation and amortisation) and fuel cost were the airline’s two biggest cost components in 2023-24, followed by employee cost. Fuel accounted for 34% of operating costs compared to 36% in 2022-23. The airline’s fuel bill increased slightly to AED 34.2 billion (US$ 9.3 billion) compared to AED 33.7 billion (US$ 9.2 billion) the previous year, with a higher uplift of 24% due to increased flying being balanced by a lower average fuel price (down 18%) including hedging gains.

Driven by the voracious appetite for travel across customer segments, the strength of its global network, and the appeal of its products, the airline hit a new record profit of AED 17.2 billion (US$ 4.7 billion) exceeding last year’s AED 10.6 billion (US$ 2.9 billion) result, with an exceptional profit margin of 14.2%, marking it the best performance in the airline’s history.

Emirates carried 51.9 million passengers (up 19%) in 2023-24, with seat capacity up by 21%. The airline reports a Passenger Seat Factor of 79.9%, rising from 79.5% last year. Passenger yield declined 2% to 36.6 fils (10.0 US cents) per Revenue Passenger Kilometre (RPKM), due to a change in cabin and route mix, fares and currency.

Emirates continued to invest in delivering ever better customer experiences. During the year, it invested AED 30 million to uplift its dedicated Emirates Lounges with refreshed facilities reopening to serve premium customers and frequent flyers in Brisbane, Dusseldorf, Frankfurt, Hamburg, Hong Kong, Johannesburg, Manchester and Munich. Emirates restored its signature Chauffeur Drive service to 82 cities across its network and introduced this complimentary offering to premium customers in Indonesia, Morocco, and Turkey.

The airline also implemented a slew of inflight enhancements from menus and amenities to entertainment content, key amongst which, were the launch of complimentary loungewear and meal pre-ordering in Business Class.

Emirates SkyCargo reaffirmed its position in global air logistics and trade, carrying 2.2 million tonnes of goods around the world in 2023-24, up 18% from the previous year, as increased passenger operations expanded available cargo capacity, and the leasing of three 747 freighters during the year unlocked immediate capacity to serve demand on busy routes. This reflects the high customer demand for its specialist logistics solutions, the reach and connectivity of Emirates’ global network, Dubai’s world-class sea-air hub capabilities, and the fruits of Emirates SkyCargo’s ongoing investments in digital technology, infrastructure, and products.

Despite continued challenges in global logistics, the cargo division reported a solid revenue of AED 13.6 billion (US$ 3.7 billion), contributing 11% to the airline’s total revenue. Cargo yield per Freight Tonne Kilometre (FTKM) declined by 32%, returning to pre-pandemic marketplace levels.

During the year, it launched Emirates Vital and Emirates Medical Devices, two purpose-built cargo solutions to serve the unique requirements of the life sciences and healthcare sector. It also launched Emirates Delivers in Kuwait to connect shoppers there with e-commerce brands in the UK, the US, and the UAE. Emirates Delivers is poised to scale significantly in the coming years, focussing on markets underserved by business-to-consumer delivery solutions.

At the end of 2023-24, Emirates’ SkyCargo’s total freighter fleet stood at 11 Boeing 777Fs. The cargo division expects delivery of its 5 additional Boeing 777Fs on order from mid-2024.

Under Emirates Group companies and subsidiaries, Emirates Flight Catering and MMI/Emirates Leisure Retail (ELR) reported notable results in 2023-24.

Emirates Flight Catering hit record revenues of AED 970 million (US$ 264 million) from its external customers, driven by traffic growth at Dubai’s airports. It supplied 76.9 million meals to airline customers, 19% more than the previous year, and saw rising demand for its other ancillary businesses including at Linencraft, its laundry facility which primarily serves airline and hospitality clients.

MMI/ELR revenue surged 18% to AED 2.9 billion (US$ 796 million), as it expanded UAE operations to meet growing wholesale and retail demand driven by the booming tourism sector. ELR recorded record sales growth globally, with strong contributions from its key markets of the UAE, the US and Australia.

Emirates’ hotels portfolio revenue over last year decreased by 2% to AED 660 million (US$ 180 million), reflecting the temporary closure of its Wolgan Valley resort in Australia.

With another year of strong performance, Emirates continued to meet all its regular aircraft-related payment obligations and repaid an additional AED 2.2 billion (US$ 596 million) from the AED 17.5 billion (US$ 4.8 billion) borrowed during the COVID-19 crisis. This substantially reduced its overall outstanding debt profile and places the airline on a strong foundation for financing for its future growth and the new fleet acquisition programme.

In response to the challenges posed by volatile fuel markets during the financial year, Emirates deployed simple forwards and options across different products such as brent and jet fuel to reduce current year costs as well as secure significant future hedging volumes. In addition, it largely mitigated the impact of the higher interest rate regime on the results with effective management of the net exposure. Emirates continued with its balanced approach to managing the foreign exchange rate risk through use of currency options, forward contracts, and natural hedges. The methodical approach allowed improved predictability of its cashflows against volatile market shifts, thereby enhancing financial stability.

Emirates closed the financial year with its highest-ever level of cash assets at AED 42.9 billion (US$ 11.7 billion), 15% higher compared to 31 March 2023.

dnata increased its profit by 330% to AED 1.4 billion (US$ 387 million) in 2023-24, reporting solid results across its business divisions.

dnata's total revenue increased by 29% to hit a new record of AED 19.2 billion (US$ 5.2 billion), driven by increased flight and travel activity across the world. dnata’s international businesses account for 75% of its revenue, an increase of 3%pts from the previous year. Through the year, dnata won new customer contracts across its divisions, and worked closely with its customers to support increased flight activity and travel demand especially in its major markets: Australia, Europe, the UAE, UK, and US.

Laying the foundations for future growth, dnata’s investments in 2023-24 amounted to AED 464 million (US$ 126 million). Significant investments during the year included: new electric and hybrid ground support equipment for its airport operations as part of its environmental strategy, and the expansion of marhaba operations in the Philippines, Italy, and the UAE.

In 2023-24, dnata’s operating costs increased by 22% to AED 17.8 billion (US$ 4.8 billion), in line with expanded operations in its Airport Operations, Catering & Retail, and Travel divisions, as well as continued inflationary pressure across all markets mainly for labour and food supply.

dnata’s cash balance declined by AED 958 million to AED 4.2 billion (US$ 1.1 billion), primarily due to AED 2 billion (US$ 545 million) in dividend payments to its owner, ICD, plus the funding of investments and debt repayments. The business saw a positive operating cash flow of AED 1.9 billion (US$ 507 million) in 2023-24, a reflection of the substantial improvements in revenue.

Revenue from dnata’s Airport Operations, including ground and cargo handling increased to AED 8.8 billion (US$ 2.4 billion).

The number of aircraft turns handled by dnata globally grew by 9% to 778,026; and cargo handled increased by 5% to 2.9 million tonnes, reflecting new contracts won, and increased flight activity by dnata’s airline customers across markets.

During 2023-24, dnata continued to invest in infrastructure and the latest technologies to respond to customer needs. It integrated autonomous drones into its UAE operations, implemented AI-powered solutions in Singapore, and continued to roll out One Cargo, its advanced cargo management system globally. dnata also announced it will expand operations into Rome Fiumicino Airport where its majority-owned subsidiary, Airport Handling, won a seven-year ground handling license. To support this new operation, dnata will invest €20 million in new and advanced ground equipment.

dnata’s Catering & Retail business accounted for AED 6.5 billion (US$ 1.8 billion) of dnata’s revenue, up by 35%. The inflight catering business uplifted 123.0 million meals to airline customers, a 10% increase from last year, as its airline customers across the world restored and expanded their flight operations.

The division expanded its customer base in key markets with notable contract wins in 2023-24 including from: Sri Lankan Airlines and Turkish Airlines in Australia (Sydney and Melbourne), China Airlines in the Czech Republic (Prague), JetBlue in Ireland (Dublin), Biman Bangladeshi Airlines in Italy (Rome Fiumicino), Royal Jordanian in the UK (London Stansted), and Etihad Airways in the US (Boston). It also extended its airport retail network with new F&B outlets at Romania’s Bucharest Henri Coandă International Airport, and Sharjah Airport in the UAE.

Revenue from dnata’s Travel Services division grew by 48% to AED 3.5 billion (US$ 951 million), with strong contributions from Destination Asia, its destination management business in Asia, and Imagine Cruising, a cruise holidays business in which dnata has acquired a majority stake. Total transaction value (TTV) of travel services sold increased by 27% to AED 8.9 billion (US$ 2.4 billion), reflecting the division’s ability to deliver relevant products to meet strong demand across B2B and B2C travel segments globally.

In 2023-24, dnata’s travel division forged agreements with new tourism entities, hospitality brands, and other partners to expand its portfolio of travel products, services, and solutions. This includes a strategic partnership with AMEX GBT which doubled the size of its corporate travel business in the Middle East.

patricia APM Terminals Ahead of the International Day for Women in Maritime (May 18), we bring you the story of one woman, speaking for the thousands of women who work for APM Terminals, contributing to global trade, and taking their rightful place in our workforce.

Patricia de Waal started work as a Straddle Carrier operator at the age of 20 with a high school diploma and regular driver’s licence, the rest she learned at our terminal in Rotterdam. Above all, she learned to pay attention and concentrate, because safety comes first.

Once she had enough experience, the cranes on the quay beckoned. But, unfortunately, due to back issues, she was no longer able to work as a barge crane operator. This was 2015, and APM Terminals was shifting to automated equipment, meaning that her valuable experience and that of her colleagues could be retained with new training, and the removal of physical strain.

Now the computer loads and unloads the mega seagoing vessels, but Patricia and her colleagues still play an absolutely critical role. She starts and completes manoeuvres and removes the hold hatches which seal the hold for the long sea voyage. Though her work is done from behind a screen in an office environment, her responsibility for safety has not diminished one iota.

"I am and will always remain responsible. Together with a colleague on deck, with whom I keep in contact via walkie-talkie. There are times when containers don't release and suddenly three of them are hanging in the crane at the same time. That is not the intention and so we work carefully to address the problem.”

Patricia, like many of the colleagues who began work with us more than 15 years ago, and still now in some cases, has adapted to working with predominantly male colleagues. "Honest, that's what they are,” she says of her colleagues, both male and female.

“If you don't do something right, you'll hear about it immediately. That took a bit of getting used to at first, but I appreciate this straightforward approach. There is simply no room for deviation when it comes to safety.” What is changing though is the demographic, albeit slower than we would like. “I am not the only female here anymore, though we are still not 50-50,” she points out.

Patricia loves her job, and it’s also the place where love found her, since she met her husband at APM Terminals. He also loads and unloads container ships, sometimes in a rain jacket on the quayside, sometimes beside his wife in the office.

Working the same shift on a five-week schedule means they can have time off together to enjoy holidays, shopping and day trips without the crowds. On the flip side, they’ve had to get used to sleeping to late afternoon on a night shift, and an unconventional eating schedule.

All things considered, would she encourage other women to do this work? "Certainly, it's a lot of fun and you're held in high regard by your co-workers. The turnover here is minimal, and there are no vacancies at the moment, but an open application is always welcome. That just shows your motivation. Just give it a try.''

Los Angeles C40 Shanghai Start planning now for a summer of excitement all along the LA Waterfront at the Port of Los Angeles.

From patriotic celebrations to fun runs and fabulous food, this summer’s slate of activities has something for everyone.

This summer’s line-up of events includes: Get ready for Southern California’s largest Memorial Day weekend event—and it’s free. This year marks the seventh LA Fleet Week event at the Port of Los Angeles, an annual multi-day celebration of our nation’s military held on the LA Waterfront. Activities run the gamut, from public ship tours, city-wide neighborhood activations, fun-filled welcome parties to a giant EXPO at the Battleship IOWA. Be sure to check out the high-stakes military and first-responder dodgeball tournament, sizzling Galley Wars culinary competition, and Military Has Talent contest. Stop by the Los Angeles Maritime Institute’s Festival of Sail during LA Fleet Week and the LA Fleet Week After Party at West Harbor. The Port of Los Angeles will again host welcome parties this year for visiting military on Thursday, May 23 in San Pedro and Friday, May 24 in Wilmington. Visit lafleetweek.com for up-to-date event details and important FAQs.

Calling all running enthusiasts or fans of all things Italian! In celebration of Italian Republic Day, Little Italy of Los Angeles Association is sponsoring its third annual 5K Run on June 2. Italy Run LA is an inclusive family-friendly fun race open to participants of all ages and abilities and welcomes runners, walkers, and strollers. The race starts in downtown San Pedro at 8 a.m. More information here.

Curated by the Avalon Arts & Cultural Alliance, the Wilmington Art Walk’s Vintage Summer will take place at the recently opened Wilmington Waterfront Promenade from 4-9 p.m. on June 22. This free family-friendly event will host an eclectic selection of art and craft vendors, creative food options, live entertainment and more. More information here.

Want a moonlight evening to remember? Join KCRW and the Cabrillo Marine Aquarium for the debut of their “Hot Summer Nights” program, June 8 and 23. Each evening will get underway at 8 p.m. with a short film about the curious, unique grunion fish. Guests will also enjoy a selection of DJs, culinary delights from local food trucks, and a walk amongst Cabrillo Marine Aquarium’s four life-sized blow-up whales. The evening will culminate on the sand where the silvery fish will wriggle ashore to spawn on moonlit Cabrillo Beach. More information here.

The annual Cars & Stripes Forever! free public car show will take place on Friday, June 28 where Harbor Blvd. meets the Vincent Thomas Bridge in San Pedro from 5-10 p.m. With close to 100 classic cars and motorcycles on display, Cars & Stripes Forever! also serves up live music on multiple stages, a thirst-quenching beer garden and a tasty selection of food trucks offering popular local fare. This annual favorite event promises to get everyone in gear for the 4th of July holiday. Check here in early June for additional details.

This fireworks spectacular was started by the late John Olguin as a way to allow the public to safely enjoy the 4th of July. 74 years later, this annual tradition lives on and is co-sponsored by the Cabrillo Beach Boosters and the Port of Los Angeles. An unforgettable fireworks display will light up the sky and sea at Cabrillo Beach at 9 p.m. on July 4. Bring beach chairs and blankets and enjoy this free evening celebrating our nation’s Independence Day.

Enjoy a timeless and magical experience this summer with free outdoor performances of Cardenio and Henry IV at two locations on the LA Waterfront. Shakespeare by the Sea will be on stage July 12 at its newest location, the Wilmington Waterfront Promenade. And catch the closing performances at the 22nd Street Park in San Pedro on August 2 and 3. All performances begin at 7 p.m. More information here.

Celebrating diversity and fostering a sense of community, San Pedro Pride 2024 is sponsored by the Bridge Cities Alliance and will take place from 3-9 p.m. on Saturday, Aug. 24 at the new North Park area along the San Pedro Promenade at the LA Waterfront. This year’s theme is “The Tides of Pride,” symbolizing collective strength and resilience, acceptance, and equality. More information here.

The journey over the historic Vincent Thomas Bridge at the Port of Los Angeles is the highlight of the Conquer the Bridge foot race and fun walk, now in its 15th year. Thousands of runners and walkers turn out every Labor Day for this annual tradition of fun and fitness. Start time is 7 a.m. on Monday Sept. 2 at 5th Street and Harbor Boulevard in San Pedro. Register here.

Explore the amazing Port of Los Angeles – the busiest sea trade gateway in the Western Hemisphere – and its many landmarks and attractions. The Port is offering free public boat tours from 10 a.m.-3 p.m. on Saturday, Sept. 14. Tours will depart from two locations: Wilmington Waterfront Promenade near Banning’s Landing Community Center and San Pedro Downtown Harbor near the Los Angeles Maritime Museum. Check here closer to the event date for details.

Like beer, music, and art? Make a summer day of it at the Brouwerji West brewery and outdoor beer garden, and its neighboring CRAFTED at the Port of Los Angeles. Brouwerji West has several concerts lined up for the summer, Brunch & Bands, La Bota and weekly trivia nights. Take a stroll through CRAFTED across the courtyard for an incredible handmade shopping experience featuring the work of L.A.’s best artisans and craftspeople.

Visitors can also enjoy a host of educational and historical points of interest open year-round, including the Los Angeles Maritime Museum, Battleship IOWA, S.S. Lane Victory, Fort MacArthur Museum, Muller House, Banning Museum, and Civil War Drum Barracks Museum. The free, 25-minute loop San Pedro Red Car Trolley provides an easy way to make stops to enjoy the area’s great selection of restaurants, shops, and attractions.

Port of salalah east africaGross Domestic Product (GDP) in the East Africa region grew by 7% per annum between 2008-2020, almost three times as fast as OECD countries, and its population is forecast to grow by 55% between 2021 and 2040.

The Port of Salalah, located in the Sultanate of Oman and strategically positioned to effectively serve this rapidly growing region, has been working with key customers to meet this growing demand for international trade.

The Port of Salalah, located in the Sultanate of Oman, offers up to five days shorter transit times between South/East Asia, and countries in the East African region, including Somalia, Dijbouti, Kenya, Tanzania, Seychelles, Ethiopia, Zambia, South Sudan, and Uganda, compared to the other key hub ports in the region.

African exports traditionally have a strong overlap with Omani and Gulf Cooperation Council (GCC) imports and exports for which Port of Salalah offers supply chain solutions that helps enhance their product competitiveness. Exports include vehicles, lifestyle & retail products, and perishables such as avocados, flowers, and nuts. There’s also a strong overlap with basic commodity imports, including food grains, fertilisers, construction materials, textile, and chemicals.

“This potential has already been discovered by the food grain and fertiliser industry,” explains Sunil Joseph, Chief Commercial Officer at the Port of Salalah. “A number of global brands have already started utlising Salalah as their regional distribution hub, thereby reducing their order to delivery cycle by more than 10 weeks.”

“East African retail chains are mostly local, sourcing from local distributors and producers. I therefore see potential to support future large retail chains’ expansion in East Africa through both air and ocean connectivity offered in Salalah along with potential to store and redistribute depending on the demand.

“Right now, there’s an immediate opportunity for store fixtures delivery to support new openings and periodic refurbishing of stores and other outlets in East Africa. And I also see an opportunity to act as (de)consolidation hub for scaffolding, construction materials and other semi-perishable items in Salalah.”

For businesses targeting the East African market, which has a relatively uncrowded competitive landscape, the Port of Salalah offers unrivalled potential. The Salalah Free Zone located next to the port offers 0% corporate tax, 0% customs duties, 100% foreign ownership and no minimum capital requirements, and is therefore an ideal distribution centre for companies looking to create flexible supply chains into the Middle East and East Africa.

With an annual capacity of 5 million TEU and expansion currently in progress to add an additional 30% capacity, the Port of Salalah also has sufficient spare capacity to cater for all shipping lines. Port of Salalah also handles approximately 21 million metric tonnes of general and liquid cargo per annum - thereby offering multiple cargo handling solutions in one port.

Consistently ranked as the second most efficient terminal in the World in the Container Ports Performance Index (CPPI) published by the World Bank and S&P Global, Port of Salalah offers fast discharging and industry leading truck turn times. “These high levels of standards means that the Port offers extremely high efficiency and cost competitiveness in comparison to other more highly marketed Port choices in the region,” concludes Joseph.

KuehneNagel FlowersKuehne+Nagel, the Elite Group, and a subsidiary of LATAM Group reached another joint agreement to reduce emissions associated with the air freight of flowers for Mother's Day.

Together, the three companies procured 34,615 litres of sustainable aviation fuel (SAF), to transport more than 1.6 million flower stems for this year's peak season. The amount of SAF used on these flights helped to reduce around 55 tonnes of CO2 emissions.

Kuehne+Nagel has made reducing emissions in the logistics industry a central element of its strategic Roadmap 2026 and Vision 2030. Yngve Ruud, Executive Vice President Air Logistics at Kuehne+Nagel, comments: “It is crucial to drive actions in the industry that emphasise the importance of establishing a sustainability strategy. Based on long-term collaboration, the impacts of the initiatives developed increase over time. The decarbonisation challenges faced by logistics companies are ambitious, and the only way to achieve them is by leading the conversation and actions around the ESG agenda at a global level”.

Andrés Bianchi, CEO of LATAM Group subsidiaries, mentioned: “This alliance deepens the LATAM group's commitment and efforts against climate change, with which we challenge ourselves to achieve net zero emissions by 2050. Collaboration between the different actors in this industry is essential to advance at the pace necessary to achieve our goals. We hope that examples like this will help to generate more solutions that contribute to decarbonisation and encourage the development of this type of fuel in South America where there is great potential.”

For Elite Group, a well-known group of companies in the flower industry, “this initiative aligns perfectly with our broader environmental, social, and governance (ESG) objectives, underscoring our goal of net zero emissions while maintaining a positive impact on the environment and the communities in which we operate. Adopting SAF protects our environment and enhances the reputation of air transport, ensuring the longevity of numerous jobs throughout our supply chain. As a leader in our industry, we remain steadfast in our mission to unite innovation with responsibility, driving progress while upholding our commitment to the planet and our global community”, adds Galo Sánchez, Executive Vice President at Elite Group.

The SAF was produced from used cooking oil, which, after being treated, is mixed with traditional jet fuel. One of the particularities of SAF, is that it helps to reduce on average, 80% of the carbon footprint when compared to conventional fuel.

In the current context of limited SAF production worldwide, these collaborative agreements are of the most significant relevance. This is the second collaboration between cargo subsidiaries of LATAM group, Elite Group, and Kuehne+Nagel in less than 12 months in reducing the carbon footprint of their joint operations as part of a long-term sustainability agenda.

CSAFE Global





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